Privacy Policy

Last updated: 31/10/2025

1. Introduction

At Ovlem, we value the privacy of our customers and are committed to protecting the personal information we collect. This Privacy Policy describes how we collect, use, share, and protect your personal information in compliance with Law No. 29733 - Personal Data Protection Law and its Regulations.

2. Information we collect

When you make a purchase or interact with our store, we may collect the following information:

  • Personal data: Name, surname, address, telephone number, email address.
  • Payment information: Credit/debit card details or other payment methods.
  • Browsing data: IP address, device type, operating system, and cookies.

3. Use of information

Your personal information to:

  • Process and deliver orders.
  • Provide customer service.
  • Send updates about your order.
  • Offer promotions, discounts or relevant information (with prior authorization).
  • Improve our services and the user experience.

4. Sharing information with third parties

We do not share your personal information with third parties, except in the following cases:

  • With service providers necessary to process your order (such as courier companies or payment platforms).
  • To comply with legal obligations or requests from government authorities.

5. Information Security

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

6. User Rights

In accordance with Law No. 29733, you have the following rights:

  • Access: Request information about the personal data we hold about you.
  • Rectification: To correct incorrect or incomplete information.
  • Cancellation: Request the deletion of your personal data when it is no longer needed.
  • Opposition: To refuse the processing of your personal data for specific purposes.

To exercise these rights, you can contact us via email: j.jurado21@outlook.com or by calling 917 513 150 .

7. Use of cookies

Our store uses cookies to improve user experience and personalize content. You can configure your browser to reject cookies, although this may limit some features of our site.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will post changes on this page and update the date of the last modification. We recommend that you review this policy regularly.

9. Contact

If you have any questions or concerns about this Privacy Policy, you can contact us at: