Terms and Conditions
Last updated: 02/11/2025
1. Introduction
Welcome to Ovlem. By accessing or using our website ([Site URL]), you agree to be bound by the following Terms and Conditions. If you do not agree to them, please do not use our services.
2. Supplier identification
- Company Name: Ovlem LLC
- RUC: 39-5063707
- Address: Sacramento Street, Santiago de Surco 15039. Coworking Zone.
- Telephone: 917 513 150
- Email: j.jurado21@outlook.com
3. Use of the website
By using this website, you represent that you are over 18 years of age or have the authorization of a legal representative. You agree to:
- Provide truthful and up-to-date information when registering or making purchases.
- Do not use the site for illegal or fraudulent purposes.
- Respect the intellectual property rights of Ovlem and third parties.
4. Products and prices
Product prices include VAT (General Sales Tax) and are expressed in Peruvian soles (PEN). We reserve the right to modify prices at any time without prior notice. Product images are for reference only and may vary slightly from the actual product received.
5. Purchase process
To make a purchase:
- Select the products and add them to the cart.
- Complete the personal and shipping information form.
- Please make your payment using the available methods.
- You will receive an order confirmation to the email address you provided.
6. Payment methods
We accept the following payment methods:
- Credit/debit card (Visa, Mastercard, etc.).
- Bank transfer or mobile wallets.
- Cash on delivery (available only in certain locations).
7. Shipping Policies
We ship nationwide and internationally. Shipping costs and delivery times will depend on your location and will be indicated at checkout. We are not responsible for delays caused by circumstances beyond our control, such as natural disasters, logistical problems, or sudden country restrictions due to internal policies.
8. Returns and refunds policies
If your tattoo doesn't turn out as you expected, we offer a retest option: we'll send you the design again, plus one free design, and you'll only pay for shipping. You'll also receive a 50% discount code for your next purchase. Your satisfaction with our tattoo experience is important to us.
9. Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Ovlem or its respective owners. Reproduction, distribution, or use of this content without prior authorization is prohibited.
10. Limitation of liability
Ovlem will not be liable for any direct, indirect, incidental or consequential damages arising from the use of our site or products, unless otherwise provided by law.
11. Modifications to the Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page with the date of the last modification.
12. Applicable law and jurisdiction
These Terms and Conditions are governed by the laws of the Republic of Peru. In case of dispute, the parties submit to the jurisdiction of the courts of Lima, Peru.
13. Contact
If you have any questions or comments, you can contact us at:
- Email: j.jurado21@outlook.com
- Telephone: 917 513 150
- Address: Sacramento Street, Santiago de Surco 15039. Coworking Zone.